Moving on with Wicked Problems


The Project

In Kolding there is a current lack of dorms, and other kinds of housing for younger people who are studying , and around 50% of the students are living outside Kolding. The IT Product Design students have their own experiences about finding a place to live, and their ideas about what they would like, and how they deal with the possible options. But other stakeholders are involved. The municipality (Kolding Kommune) are taking initiatives to create more housing; 150 dorms will be ready next summer and more are being planned right now. The civil servants are heavily engaged – as well as the politicians. Business Kolding has a stake on behalf of the local companies. Lejerbo is one of the housing associations currently engaged in building these, and the architect company Mejeriet has been involved in the designing.

SDU and other educational institutions, such as the Design School and the International Business Academy have their stakes in this, their staff as well as their students. And Designcity Kolding is engaged in developing the local area in which all this is going to be built. Although interested in the same theme, all these stakeholders might have different perspectives on the theme. In the project the IT Product Design students will engage with all these stakeholders, negotiate their own stake as being engaged in designing and facilitating new conversations between the stakeholders, as well as dealing with their own interest as students.

The ultimate deliverable of this project was to organise a meeting with all the involved stakeholders. Within the meeting the students have presented their design proposals and convened a discussion around the burning questions that have emerged from the interviews. Part of the deliverable was to set up the space, introduce the group work, organise the schedule and the coherency of the activities, and facilitate discussions.

Contact
Andrés Lucero (E-Mail)
Henry Larsen (E-Mail)
Patrícia Lima (E-Mail)

Sources & references
Dittrich, Y; Eriksén, S & Wessels, B. (2014) Scandinavia Journal of_Information Systems,_26(1), 29–56.

Lucero, A. (2012). Framing, aligning, paradoxing, abstracting, and directing: How design mood boards work. In Proceedings of the Designing Interactive Systems Conference (pp. 438-447). ACM.

Lucero, A., Vaajakallio, K., & Dalsgaard, P. (2012). The dialogue-labs method: process, space and materials as structuring elements to spark dialogue in co-design events. CoDesign, 8(1), 1-23.

Rittell and Webber (1973) Dilemmas in General Theory of Planning. Policy Sciences, 4, 155- 169.

Buur, J. and Larsen, H., 2010. ‘The quality of conversations in participatory innovation’. CoDesign. Vol. 6, No. 3, pp.-121-138.

Buchanan, R. ( 1992) Wicked Problems in Design Thinking. Design Issues, Vol. 8, No. 2, 5-21.

Bousbaci, R. ( 2008) Model of Man in Design Thinking. Design Issues, Vol. 24, No. 4 (Autumn, 2008), 38-52.

Cross, N. (2007) Designerly Ways of Knowing. Birkhäuser Verlag.

Cross, N. (2011). Design thinking: Understanding how designers think and work. Berg.